SMS Terms and Condition

SMS Terms and Conditions

These SMS Terms and Conditions explain how On The Spot Mobile Mechanics (“we,” “us” or “our”) communicates with customers by text message. By opting in to receive SMS messages, you agree to the terms below.

1. SMS For Consent Communication

The information and phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

For more information about how we collect, use and protect personal information, please review our Privacy Policy.

2. Types of SMS Communications

If you have consented to receive text messages from On The Spot Mobile Mechanics, you may receive text messages related to appointment reminders and follow-ups on service requests.

Example message:

“Hello, thank you for contacting On The Spot Mobile Mechanics, how can we help you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions.”

3. Message Frequency

Message frequency varies depending on your appointments, service requests and interactions with us. You will only receive messages applicable to your communications with our business and any additional message categories you have consented to receive. On average, our SMS message frequency will be from 50 to 100 text messages daily across all users.

4. Potential Fees for SMS Messaging

Message and data rates may apply to text messages sent or received, depending on your mobile carrier and service plan. This can vary depending on several factors, such as the carrier’s pricing structure, geographic location (whether the message is sent domestically or internationally), and the type of SMS messaging being used (e.g., promotional, transactional, or one-time passwords). Customers are responsible for any charges imposed by their carrier.

If you have questions about these charges, please contact your mobile service provider.

5. How to Opt In

You may opt in to receive SMS messages by providing your phone number and submitting intake forms on our website, onthespotmobilemechanics.com.

This agreement for SMS will not be shared with third parties for marketing purposes.

6. How to Opt Out

You may opt out of SMS messaging from On The Spot Mobile Mechanics at any time by replying STOP to a message, where supported. We will process your opt-out request in accordance with applicable law and stop sending the messages covered by your request.

You can opt back in at any time by replying START to any message.

If you need assistance, reply HELP or contact us using the details below.

7. Privacy Policy

For details about how we collect, use, disclose and protect your personal information, please review our Privacy Policy.

8. Changes to These Terms

We reserve the right to update these SMS Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For questions about this policy or to update or delete your information, call (236) 476-3477 or email info@onthespotmobilemechanics.com.